We are here to help
Orders, delivery, returns, or a question before you buy. Ask away.
Talk to a human
Email support@ravemark.co or use the form. Both reach the same inbox. If it is about an order, write from the address you ordered with and include your order number so we can pull it up first time.
Email us
support@ravemark.co reaches the same inbox as this form.
Where is my order?
The fastest answer is on the tracking page.
Returns and refunds
Thirty days from delivery. Send your order number and we will take it from there.
Quick answers
Shipping, returns and payment are all covered in the FAQ.
Before you write
How fast do you reply?
Within one business day, and usually within a few hours during the week.
Can I change my order after checkout?
If it has not shipped, yes. Email us straight away with your order number.
Do you have a phone line?
Not yet. Email keeps a written record of your order and photos, which sorts most things faster than a call.